Trouble downloading your gallery?
On iPhone or iPad
- Open your gallery I have emailed you
- Tap the three dots (⋮) in the top right corner.
- Tap Download Photos.
- Enter your email address.
- Open the email you receive and tap the download link.
- Your photos will save to the Files app in the Downloads folder.
- From here, save the images to your camera roll.
On Android
- Open your gallery I have emailed you
- Tap the three dots (⋮) in the top right corner.
- Tap Download Photos.
- Enter your email address.
- Open the email you receive and tap the download link.
- Your photos will save to the Downloads folder in your Files or My Files app.
- From here, save the images to your camera roll.
Still Having Trouble?
If your download isn't working:
- Check your spam or junk folder for the download email.
- Make sure you have a stable internet connection.
- Try using a different web browser or device.
- Ensure you have enough storage space on your device.
- If you're still having trouble, please don't hesitate to contact me! I'd be happy to help you access your photos.